Returns and Refunds
Changed your mind after making a purchase? No worries!
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Please contact us via contact@dealmart.co.nz to arrange return shipping back to our warehouse
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Every product that you purchase from Deal Mart comes with a 30-day money back guarantee! We want you to be happy with your purchase.
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The returning item/s must be in an unused, unopened condition and are 100% suitable for resale
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Deal Mart is not liable for any item/s lost or damaged during the return transit. Store credit or a full refund will be issued once the item/s have been accepted into our warehouse
Return shipping fees is at the buyer’s expense and will not be included in a refund or store credit
Received a faulty/damaged item?
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Please contact us via contact@dealmart.co.nz to provide details of the faulty item/s or part/s
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A Full refund will be issued including paid shipping with proof of purchase upon approval
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We will NOT accept any returned item/s without approval from our customer service team
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The faulty product/s are required to be returned back to our warehouse within 7 days after approval
- Please note that if you have damaged or disposed the original packaging or have not included the accessories that originally came with the product, only a partial refund will be given
Warranties and guarantees
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Please contact us via contact@dealmart.co.nz to lodge a warranty claim
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Deal Mart offers a minimum 12-month return to base warranty for all its customers to ensure that you get nothing less than the best
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All items returned, if any, for repair, are solely at the buyer’s expense
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All parts requested to be sent to the consumer, if any, will be delivered free of charge
Warranty does not cover;
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Consumable parts, e.g. rubber parts
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Unauthorised repairs or modifications
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Misuse or incorrect assembly, abuse
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Any accessories, that may come along with a certain product
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Bonus gifts or deals, that may come along with a particular product
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Careless storage
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Commercial use